Privacy Policy

Kora Marketplace

Last updated: July 22, 2026

This Privacy Policy explains how Kora Marketplace ("Kora," "we," "us") collects, uses, and protects information when you use our Platform across Nigeria and other African countries.

1. Information We Collect

  • Account details: name, email, phone number, business name and address.
  • Profile data: avatar images, seller/buyer status, verification documents.
  • Transaction data: orders, cart items, inquiries, and messages between buyers and sellers.
  • Technical data: IP address, device and browser type, and usage logs.
  • Cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Information

  • To create and manage your account and authenticate logins.
  • To operate the marketplace, including listings, cart, orders, and messaging.
  • To process payments and prevent fraud.
  • To communicate with you about your account, orders, or support requests.
  • To improve the Platform and comply with legal obligations.

3. How We Store and Process Data

Account, profile, and transaction data are stored using Supabase, our database, authentication, and file storage provider, including avatar images stored in a dedicated storage bucket. Supabase applies industry-standard security measures, and access to your data is restricted to what is necessary to operate the Platform.

4. Sharing of Information

We share information with sellers or buyers only as needed to complete a transaction, with payment processors to complete payments, and with service providers who support our infrastructure (such as Supabase). We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Platform, resolve disputes, and comply with legal obligations. You may request deletion of your account at any time, subject to records we are required to keep by law.

6. Your Rights

You may access, correct, or request deletion of your personal information, and may object to certain uses of your data, by contacting us using the details below.

7. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Platform is intended for business use by individuals aged 18 and above. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above.

10. Contact Us

Kora Marketplace

Email: korasupport1@gmail.com

Nigeria

Back to Home